Privacy Policy

A legal disclaimer

At NSW Total Solutions Pty Ltd ("we", "our", "us"), we are committed to protecting the privacy and security of your personal information. We adhere to the Australian Privacy Principles under the Privacy Act 1988 (Cth) and aim to ensure that all personal information collected, stored, and used by us is handled responsibly and transparently.

1. Collection of Personal Information

We collect personal information necessary to provide our services, including but not limited to:

Name, contact details (email, phone number, address)
Business information
Employment or professional details
Payment or billing details (where applicable)

We may collect this information through:

Direct interactions (emails, phone calls, meetings, online forms)
Website interactions (cookies, contact forms)

2. Use of Personal Information

We use your personal information to:

Provide and manage our services
Communicate with you regarding enquiries, quotes, or services
Comply with legal and regulatory obligations
Improve our products, services, and website

We will not use or disclose your information for any purpose unrelated to the services we provide unless required or authorised by law or with your consent.

3. Disclosure of Personal Information

We may disclose your information to:

Third-party service providers who assist in delivering our services (e.g., IT providers, marketing services, contractors)
Government or regulatory bodies, if required by law

We take reasonable steps to ensure third parties comply with applicable privacy laws when handling your information.

4. Data Security

We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure systems, encryption where applicable, and access controls to safeguard your information.

5. Access and Correction

You have the right to access the personal information we hold about you and request correction if it is inaccurate, incomplete, or out of date. Please contact us using the details below for any such requests.

6. Website and Cookies

Our website may use cookies to enhance user experience and collect anonymous usage data. By using our website, you consent to the use of cookies. You may disable cookies in your browser settings if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will be published on our website.

8. Contact Us

If you have any questions, concerns, or complaints regarding our Privacy Policy or the handling of your personal information, please contact us at:

NSW Total Solutions Pty Ltd
55 Newington Boulevard
Newington NSW 2127
Australia

Email: nsw.totalsolutions@gmail.com